Product Details

Shipping & Returns

Free shipping across India on every order. Delivered in 5–7 business days. If you're not happy with your purchase, contact us and we'll make it right.

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  • 🚚 Fast India Delivery

    Delivered in 5–8 business days. Tracked to your door.

  • 🔒 Secure Checkout

    Razorpay & UPI. Your payment info is always protected.

  • 🔄 Free Replacement

    Damaged, defective, or incorrect items replaced free

  • Quality Checked

    Every order inspected before shipping

  • Free Shipping

    Free delivery on every order across India, no minimum required.

  • Quality Tested

    Every product is tested before it reaches you.

  • Easy Returns

    Not satisfied? We'll make it right, no questions asked.

  • Secure Checkout

    100% safe and encrypted payments every time.

  • Real Support

    A real team that reads and responds to every message.

1 of 5

I didn't realise how much tension I was carrying until it was gone.

A desk worker from Bangalore who finally found relief.

Feels like a proper massage. I use it every evening now.

A Mumbai professional who made it part of their daily routine.

Best ₹ I've spent on myself in years.

An investment in self-care that pays dividends every single day.

Frequently Asked Questions

How long does the battery last?

BioniqHeat Pro is built for regular everyday use. We recommend giving it a full charge before your first session so you get the most out of it.

Is it safe to use every day?

Yes — it's designed for daily relaxation. As with any massage device, if you're pregnant or have a medical condition affecting your neck or spine, check with your doctor first.

Can I use it anywhere besides my neck?

Absolutely. Many customers also use it on their shoulders, upper back, and traps — anywhere tension likes to build up.

Will it actually help with my knots and tension?

The kneading motion combined with heat is designed for exactly that. Most customers say they notice a difference within the first few sessions.

Do you ship across India? Is COD available?

Yes, we ship to serviceable pin codes across India with tracked delivery. We currently accept prepaid orders only via secure checkout — Cash on Delivery is not available at this time.

What if my order arrives damaged or wrong?

Record an unedited unboxing video from the moment you open the parcel. Claims submitted within 24 hours of delivery are approved instantly. Claims submitted after 24 hours (up to 7 days) are reviewed case-by-case within 3–5 business days. Email the video to support@shopbioniq.site with your order number.

How do I clean it?

Simply wipe it down with a soft, dry cloth after use. Avoid submerging it in water.