Contact information
We'd Love to Hear From You! 💛
Got a question about your order, shipping, or anything else? We're real people who genuinely care — just reach out and we'll get back to you fast. 😊
🏢 Business Details
📬 Get in Touch
🕐 Support Hours
Monday to Saturday — 10:00 AM to 6:00 PM IST
We reply to all messages within 24–48 business hours. We read every email personally and always try to respond sooner. 🙏
🧑⚖️ Grievance Officer
In accordance with the Consumer Protection Act, 2019 and the Information Technology Act, 2000, we have appointed a Grievance Officer for any complaints or concerns regarding your orders or personal data:
Name: Mehakdeep Singh
Designation: Grievance Officer, Barota Enterprises
Email: legal@shopbioniq.site
Phone: +91 97706 35201
We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days of receipt.