Shipping policy

Fast, Free & Trackable Shipping Across India! 🚀
At BioniQ, we want your BioniqHeat Pro to reach you quickly and safely. Here's everything you need to know about how we ship your order.

🇮🇳 Where We Ship
We currently deliver anywhere across India — from metro cities to smaller towns. International shipping is not available yet, but we're working on it!

⚙️ Order Processing
Once your payment is confirmed, we get to work right away!

Orders are processed within 1–2 business days

We don't process orders on Sundays or public holidays

During high-demand periods (like sales or festive seasons), it may take just a little longer — we'll always keep you informed if there's any delay 😊

📅 Estimated Delivery Time
Your BioniqHeat Pro will typically arrive within:

5–8 business days from order confirmation (including processing time)

Delivery times are estimates and may vary slightly based on your location or courier availability — but we always aim to get it to you as fast as possible! 🏃

🎁 Shipping is FREE!
That's right — completely free shipping on every order, no minimum order value required. What you see is what you pay. ✅

📦 Track Your Order
The moment your order ships, you'll receive a shipping confirmation with tracking details via email or SMS. Tracking updates may take 24–48 hours to appear after dispatch — so if you don't see movement right away, don't worry, it's on its way! 😄

📍 Double-Check Your Address
Please make sure your delivery address is accurate before placing your order — it helps us get your package to you without any hiccups!

If you spot a mistake after ordering, email us immediately at support@shopbioniq.site — we'll do our best to update it before dispatch. Once your order has shipped, address changes unfortunately aren't possible.

⚠️ If a package is returned due to an incorrect address, reshipment charges will apply.

🌦️ Delays & Rare Situations
Occasionally, factors outside our control — like courier delays, weather, or high-demand seasons — can affect delivery timelines. While we can't control these situations, we promise to help you every step of the way if your shipment is significantly delayed or lost in transit. Just reach out and we'll sort it out! 💪

💬 Questions About Your Shipment?
📧 support@shopbioniq.site
We reply fast and we're always happy to help! 😊